Cti Desktop

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The Hi-Phone Desktop product family is a CTI TAPI compliant USB / RS232 hardware ( external telephony card device ) and software platforms, featuring a complete telephony card functionality, and supported by a wide variety of well documented integration tools for most programming languages. Replace Windows Desktop Search to instantly find your emails, files & docs. It allows you to make a quick selection from a large range of air valves. Desktop Netstat. Handy network monitoring gadget for Google Desktop. JUMO CTI-500 CTI-750. Configure the JUMO CTI-500 and JUMO CTI-750 temperature transmitters.

All versions of CTI Navigator (Desktop, Web and Web II) run without modification in Windows 10. To use the new CTI Navigator Web II, simply open the website for your MLS (click here for address) in any browser on any Internet enabled device (including mobile devices). However, to run CTI Navigator Web Silverlight or Navigator Desktop in Windows 10 initiallymay require a few extra steps compared to previous versions of Windows.

To use CTI Navigator WebSilverlight, open the MLS website either in Internet Explorer 11directly, or open the website in Microsoft Edge(the new default browser in Windows 10) and then switch to IE (since Edge does not support plug-ins such as Silverlight). If you prefer to use Firefox or Chrome, first add the appropriate IE Tab extension (so the browser will support plug-ins such as Silverlight) before entering the MLS website address. For instructions see the 'Run CTI Navigator Web' section below.

To install CTI Navigator Desktop, follow the same installation steps as for all other current versions of Windows. Some users may need to turn on the '.NET Framework 3.5' feature that may not be activated yet in their installation of Windows 10. For step-by-step instructions, see the 'Install CTI Navigator Desktop' section below. To send email from CTI Navigator Desktop, see install a desktop email app or Mapi-to-Webmail utility below.

For other information, click on a topic in the index below, or use Ctrl+F keys in Windows or Command+F keys in Apple, to Find specific instructions.

TOPIC INDEX

Run CTI Navigator Web II in Any Browser

Run CTI Navigator Web Silverlight in

    • Create Shortcut to Internet Explorer

Create Shortcuts to CTI Navigator Web II in

  • Edge (the new default browser in Windows 10)

Create a Shortcut to CTI Navigator Web in

Add CTI Navigator Web II or Web as Home Page in

Install CTI Navigator Desktop

  • Install Desktop Email App or Mapi-to-Webmail Utility

Windows 10 General Usage

Related Articles and Internet Links - such as:

  • Windows 10 Anniversary Update

Setup and Run CTI NavigatorWeb Silverlight in Your Browser

CTI Navigator Web Silverlight must run in a browser that supports plug-ins (such as Silverlight). Since the new default browser in Windows 10, Edge, does not support plug-ins, Navigator Web Silverlight should be set to run either in Internet Explorer, or in an IE Tab extension in Chrome or in an IE Tab extension in Firefox.

To initially set CTI Navigator Web Silverlight to run in Internet Explorer in Windows 10:

  1. Open Internet Explorer (click on the light blue 'e' icon with a yellow/gold orbital band).
    • If you don't have a shortcut to directly open Internet Explorer, you can either
      • type IE (or Internet Explorer) in the Search box beside the Windows menu icon,
      • right-click on 'Internet Explorer Desktop App', and
      • select either 'Pin to Taskbar' or 'Pin to Start' whichever your prefer;
      • then click on the shortcut you created on your taskbar or Start menu; -- OR --
      • ask Cortana (if activated) to open Internet Explorer.
    • Otherwise, open the Windows 10 default browser (Microsoft Edgethe dark blue 'e' icon with a swept top and no yellow/gold band)
    • Enter the URL address of CTI Navigator Web for your MLS
    • Click the 'More Actions' icon (3 dot ellipsis symbol) at the top right of the Edge browser's toolbar (outlined in red in the above image).
    • Click 'Open with Internet Explorer' in the drop down menu, and then follow the same steps as for all other current versions of Windows (summarized below).
  2. First time only:
    • click on the 'Install Microsoft Silverlight' button;
    • select 'Save & Run';
    • click 'Yes' to 'Allow this app to make changes to your pc';
    • un-check (or leave checked if your prefer) 'Make Bing my search engine' and 'Make MSN my homepage';
    • click 'Install Now'; and
    • click the Close button.
  3. Refresh the Internet Explorer screen (click the refresh icon or press F5 key)
  4. At a 'Blocked pop-up' message,
    • click 'Options for this Site' and
    • select 'Always Allow'
  5. Sign into CTI Navigator using your 6-character Username and your Navigator password.

Open IE Note: To open the Internet Explorer home page directly (without using a shortcut), you can type IE (or Internet Explorer) in the Search box (click the search icon if you don't see the search box), and left-click on 'Internet Explorer Desktop App'.

To change the default browser in Windows 10 from Microsoft Edge to another browser (such as Internet Explorer), follow the instructions in the Set Default Programs or Program Access section below.

To initiallyrun CTI Navigator Web Silverlight in Mozilla Firefox in Windows 10:

  1. Download and install Firefox from Mozilla into Windows 10
  2. Download and install the 'IE Tab' extension for Firefox from Mozilla (click here for detailed instructions)
  3. Set your Firefox to always open the website for your MLS in IE Tab(click here for instructions)
  4. Enter the website address of CTI Navigator Web for your MLS
  5. If Silverlight is not already installed, click on the 'InstallMicrosoft Silverlight' image and follow the install instructions
  6. Click the Login button (you may need to reload the web page ), and then Sign-in with your 6-character agent code and password for CTI Navigator
  7. Click 'Activate Silverlight', then select 'Allow and Remember' at the top of the web page if prompted
  8. At the prompt 'Firefox prevented this website from opening a Pop-Up Window'
    • Click the Options button
    • Select 'Allow Pop-ups for {the website address of CTI Navigator Web for your MLS}'

Firefox IE Tab Note: If IE Tab 2 is not installed or enabled in Firefox, press the Enter key whenever clicking an item in the frame menu does not change the screen. If Firefox crashes, you must install and/or enable the IE Tab 2 extension for the Firefox browser.

To initiallyrun CTI Navigator Web Silverlight in Google Chrome in Windows 10:

  1. Download and install Chrome from Google into Windows 10 (if not already installed)
  2. Install the 'IE Tab' extension for Chrome from Google (click here for detailed instructions)
  3. Set your Chrome to always open the website for your MLS in IE Tab (click here for instructions)
  4. Close Chrome entirely, or open a new tab, and enter the website address of CTI Navigator Web for your MLS
  5. If the IE Tab icon () does not display in front of the website address or tab label, left-click on the IE Tab icon in the top right corner of Chrome to display the page in an IE-based Tab
  6. If Silverlight is not already installed, click on the 'InstallMicrosoft Silverlight' image and follow the install instructions
  7. Click the Login button (you may need to reload the web page ), and then Sign-in with your 6-character agent code and password for CTI Navigator.
  8. If Chrome blocks a popup in Navigator Web (such as Announcements or print screen), click the blocked popup icon and select 'Always show pop-ups from ctimls.com'.

Chrome IE Tab Note: Chrome will not run plug-ins such as Silverlight until you add an IE Tab Extension to the browser.

Create Shortcuts to CTI Navigator for Your MLS

The simplest shortcut to CTI Navigator Web Silverlight or Web II is to set the Home Page (or Startup Page) for your preferred browser to open the web address to CTI Navigator for your MLS (see the 'CTI Navigator as Home Page' section below). Otherwise, you can create a quick shortcut to open CTI Navigator in your preferred browser as described below (regardless of which browser is set as the default in Windows).

Navigator Web II URLs: CTI Navigator Web II addresses currently are

MLS New CTI Navigator Web II website
HLNmyHeartlandMls.com
HWSHwsMls.com
NEGNegaMls.com
NFLNorthFloridaMls.com

Create Shortcuts to CTI Navigator Web II

To create a Desktop shortcut to CTI Navigator Web II in Internet Explorer:

  1. Open the website of CTI Navigator Web II for your MLS (see Nav II URLs above) in Internet Explorer
  2. Right-click on the website,
  3. Select 'Create Shortcut'
  4. Click 'Yes' at prompt 'Do you want to put a shortcut to this website on your Desktop?'

To create a Desktop shortcut from Microsoft Edge to open CTI Navigator Web II in the default browser in your Windows 10:

  1. Open the website of CTI Navigator Web II for your MLS (see Nav II URLs above) in Edge
  2. Right-click on the URL, select Copy, minimize or close Edge. Then
  3. Right-click on Windows Desktop > select New >Shortcut > paste CTI Navigator Web II's website address for your MLS in the Location box
  4. Click Next > enter a Name for the Shortcut > click Finish.
  5. Clicking on the shortcut will open CTI Navigator Web II .

To create a shortcut way to open CTI Navigator Web IIin Edge, regardless of which browser is the default in Windows 10:

  1. Open the website of CTI Navigator Web II for your MLS (see Nav II URLs above) in Edge
  2. Then either
    • Click the Star icon in Edge's toolbar, confirm or enter a Name and 'Save In' Folder, and click Add to Add Navigator Web II for your MLS to the Favorites list in Edge; - or -
    • Click the horizontal three-dot ellipsis 'More' icon and select 'Pin this page to Start' to add Navigator Web II for your MLS as a tile at the bottom of the Start menu.

Firefox Shortcut to CTI Navigator Web II

To create a Desktop shortcut icon that opens CTI Navigator Web II in Firefox on Windows 10 (without changing the default browser):

  1. Right-click on a blank spot on your Windows 10 Desktop screen
  2. Select New, then select Shortcut
  3. In the Location box, enter the address in your computer for the file that starts Firefox (including the 'quotation' marks) followed by one blank space at the end of the path (after the 'quotation' mark), and then enter the website Address to CTI Navigator Web II (without 'http://') for your MLS (see address in URL note below).
    • You can use the following template as appropriate by substituting the Navigator website address for your specific MLS (see Nav II URLs above) in place of {yourMLS}
      • in 64-bit Windows, enter 'C:Program Files (x86)Mozilla Firefoxfirefox.exe'{yourMLS}.com
      • in 32-bit Windows, enter 'C:Program FilesMozilla Firefoxfirefox.exe'{yourMLS}.com
    • For example, the browser specific shortcut to the NEGA MLSwould be:
      • 'C:Program Files (x86)Mozilla Firefoxfirefox.exe'beta.NegaMls.com in a 64-bit version of Windows; and
      • 'C:Program FilesMozilla Firefoxfirefox.exe'beta.NegaMls.com in a 32-bit version of Windows
  4. After entering the entire path for the browser and MLS website in the location box, click Next
  5. Type a Name for the shortcut and click Finish.

Chrome Shortcut to CTI Navigator Web II

You can use Chrome's 'Add to desktop' tool to create a desktop shortcut icon that opens CTI Navigator Web II in Chrome on Windows 10 (without changing the default browser) as follows.

  1. Open the website of CTI Navigator Web for your MLS in Chrome
  2. Click on Chrome's menu icon in the upper right corner of the screen and select 'More Tools'
  3. Click on 'Add to desktop..'
  4. Accept or change the name for the shortcut
  5. Optional: check 'Open as Window' to have the shortcut open Navigator in a dedicated window (without the Chrome interface)
  6. Click the 'Add' button to add the shortcut icon to the desktop

Otherwise you can manually create a shortcut as follows:

  1. Right-click on a blank spot on your Windows 10 Desktop screen
  2. Select New, then select Shortcut
  3. In the Location box, enter the address in your computer for the file that starts Chrome (including the 'quotation' marks) followed by one blank space at the end of the path (after the 'quotation' mark), and then enter the website Address to CTI Navigator Web II (without 'http://') for your MLS (see Nav II URLs above).
    • You can use the following template as appropriate by substituting the Navigator website address for your specific MLS (see Nav Web II URLs above) in place of {yourMLS}
      • in 64-bit Windows, enter 'C:Program Files (x86)GoogleChromeApplicationchrome.exe'{yourMLS}.com
      • in 32-bit Windows, enter 'C:Program FilesGoogleChromeApplicationchrome.exe'{yourMLS}.com
    • For example, the browser specific shortcut to the NEGA MLSwould be:
      • 'C:Program Files (x86)GoogleChromeApplicationchrome.exe'beta.NegaMls.com in a 64-bit version of Windows; and
      • 'C:Program FilesGoogleChromeApplicationchrome.exe'beta.NegaMls.com in a 32-bit version of Windows

After entering the entire path for the browser and MLS website in the location box, click Next

Type a Name for the shortcut and click Finish.

Create Shortcuts to CTI Navigator Web Silverlight

Before creating a shortcut to open CTI Navigator Web Silverlight, you should first initialize your browser to install Silverlight, and set it to allow pop-ups (see Internet Explorer, Firefox, or Chrome above as appropriate for your use) .

Internet Explorer Shortcut to CTI Navigator Web

The quickest way to create a shortcut in Windows 10 that opens CTI Navigator Web in Internet Explorer (regardless of its home page setting) is:

  1. Open the website of CTI Navigator Web for your MLS in Internet Explorer
  2. Left-click on the red CTI icon on the left side of the browser's address bar and drag the icon to either the Windows taskbar at the bottom of the screen, or to the Windows Desktop screen (whichever you prefer).

See 'Create shortcut to Internet Explorer' above for steps to create a shortcut to open the Home Page of IE from the Windows Start or Taskbar. Download corel video studio x7 full crack kuyhaa.

Otherwise, creating a shortcut icon that opens CTI Navigator Web in Internet Explorer on Windows 10 (without changing the default browser) is a two-stage process. First create a shortcut to open Internet Explorer; and then add the web address to CTI Navigator Web for your MLS to the browser shortcut.

I. To create a shortcut that opens Internet Explorer:

  1. Right-click on a blank spot on your Windows 10 Desktop screen
  2. Select New, then select Shortcut
  3. Enter the address in your computer for the file that starts Internet Explorer (including the 'quotation' marks):
    • In a 64-bit version of Windows (in most newer computers), enter 'C:Program Files (x86)Internet Exploreriexplore.exe'
    • In a 32-bit version of Windows, enter 'C:Program FilesInternet Exploreriexplore.exe'
  4. Click Next after entering the location
  5. Type a Name for the shortcut and click Finish.

II. To add the web address to CTI Navigator Webfor your MLS to the Internet Explorer browser shortcut (created above) so that it always opens Navigator Web in Internet Explorer:

  1. Right-click on the desktop shortcut that opens Internet Explorer and select Properties
  2. Press the End key on your keyboard (or scroll to the end of the path in the Target box)
  3. Press the Space bar on your keyboard once to enter one blank space at the end of the Target path (after the 'quotation' mark)
  4. After the blank space, type or paste the website Address to CTI Navigator Web (without 'http://') for your MLS.
    • You can substitute the 3-letter code for your specific MLS in place of {yourMLS} to use the following template as appropriate
      • in 64-bit Windows, enter 'C:Program Files (x86)Internet Exploreriexplore.exe' {yourMLS}web.ctimls.com
      • in 32-bit Windows, enter 'C:Program FilesInternet Exploreriexplore.exe' {yourMLS}web.ctimls.com .
    • For example, you can copy and paste the IE shortcut in 64-bit Windows 10 appropriate for your MLS from the templates below:
      • HLN:'C:Program Files (x86)Internet Exploreriexplore.exe'Hlnweb.ctimls.com
      • HWS: 'C:Program Files (x86)Internet Exploreriexplore.exe'Hwsweb.ctimls.com
      • NEG: 'C:Program Files (x86)Internet Exploreriexplore.exe'Negweb.ctimls.com
      • NFL: 'C:Program Files (x86)Internet Exploreriexplore.exe'Nflweb.ctimls.com
  5. After adding the address for your MLS, click the OK button.

Note: To run CTI Navigator Web (as described above), Internet Explorer must have Silverlight installed and be set to allow pop-ups.

Firefox Shortcut to CTI Navigator Web

To create a shortcut icon that opens CTI Navigator Web in Firefox on Windows 10 (without changing the default browser) is a two-stage process. First create a shortcut to open Firefox; and then add the web address of CTI Navigator Web for your MLS to the browser shortcut.

I. Create a shortcut that opens Firefox:

  1. Right-click on a blank spot on your Windows 10 Desktop screen
  2. Select New, then select Shortcut
  3. Enter the address in your computer for the file that starts Firefox(including the 'quotation' marks):
    • In a 64-bit version of Windows, enter 'C:Program Files (x86)Mozilla Firefoxfirefox.exe'
    • In a 32-bit version of Windows, enter 'C:Program FilesMozilla Firefoxfirefox.exe'
  4. Click Next after entering the location
  5. Type a Name for the shortcut and click Finish
  6. Click on the shortcut to open Firefox
  7. Download and install theIE Tab 2 extension for Firefox (as described above).

II. Add the web address to CTI Navigator Web for your MLS to the Firefox browser shortcut (created above) so that it always opens Navigator Web in Firefox:

  1. Right-click on the desktop shortcut that opens Firefox and select Properties
  2. Press the End key on your keyboard (or scroll to the end of the path in the Target box)
  3. Press the Space bar on your keyboard once to enter one blank space at the end of the Target path (after the 'quotation' mark)
  4. After the blank space, type or paste the website Address to CTI Navigator Web (without 'http://') for your MLS.
    • You can use the following template as appropriate by substituting the 3-letter code for your specific MLS in place of {yourMLS}
      • in 64-bit Windows, enter 'C:Program Files (x86)Mozilla Firefoxfirefox.exe' {yourMLS}web.ctimls.com
      • in 32-bit Windows, enter 'C:Program FilesMozilla Firefoxfirefox.exe' {yourMLS}web.ctimls.com
    • For example, if the 3 letter code for your MLS = NEG, the browser specific target shortcut to the NEG MLS would be:
      • 'C:Program Files (x86)Mozilla Firefoxfirefox.exe'NEGweb.ctimls.com in a 64-bit version of Windows; and
      • 'C:Program FilesMozilla Firefoxfirefox.exe'NEGweb.ctimls.com in a 32-bit version of Windows
  5. After adding the address for your MLS, click the OK button.

Note: Firefox must have Silverlight installed and activated, have IE Tab 2 installed, and be set to allow pop-ups to reliably run CTI Navigator Web (as described above). Bin ecm to bin converter.

Chrome Shortcut to CTI Navigator Web

To create a shortcut icon that opens CTI Navigator Web in Chrome on Windows 10 (without changing the default browser) is a two-stage process. First create a shortcut to open Chrome; and then add to the browser shortcut the web address of CTI Navigator Web for your MLS running in the IE Tab extension in Chrome.

Download gran turismo 6 license key txt. I. To create a shortcut that opens Chrome :

  1. Right-click on a blank spot on your Windows 10 Desktop screen
  2. Select New, then select Shortcut
  3. Enter the address in your computer for the file that starts Chrome (including the 'quotation' marks):
    • In a 64-bit version of Windows, enter 'C:Program Files (x86)GoogleChromeApplicationchrome.exe'
    • In a 32-bit version of Windows, enter 'C:Program FilesGoogleChromeApplicationchrome.exe'
  4. Click Next after entering the location
  5. Type a Name for the shortcut and click Finish
  6. Click on the shortcut to open Chrome
  7. Download and install theIE Tab extension for Chrome (as described above).

II. To add the web address to CTI Navigator Web for your MLS to the Chrome browser shortcut (created above) so that it always opens Navigator Web in Chrome:

  1. Right-click on the desktop shortcut that opens Chrome and select Properties
  2. Press the End key on your keyboard (or scroll to the end of the path in the Target box)
  3. Press the Space bar on your keyboard once to enter one blank space at the end of the Target path (after the 'quotation' mark)
  4. After the blank space, type or paste the website Address to CTI Navigator Web (without 'http://') for your MLS.
    • ou can use the following template as appropriate by substituting the 3-letter code for your specific MLS in place of {yourMLS}
      • in 64-bit Windows, enter 'C:Program Files (x86)GoogleChromeApplicationchrome.exe' {yourMLS}web.ctimls.com
      • in 32-bit Windows, enter 'C:Program FilesGoogleChromeApplicationchrome.exe' {yourMLS}web.ctimls.com
    • For example, if the 3 letter code for your MLS = NEG, the browser specific target shortcut to CTI Navigator Web for the NEG MLSwould be:
      • 'C:Program Files (x86)GoogleChromeApplicationchrome.exe'NEGweb.ctimls.com in a 64-bit version of Windows; and
      • 'C:Program FilesGoogleChromeApplicationchrome.exe'NEGweb.ctimls.com in a 32-bit version of Windows
  5. After adding the address for your MLS, click the OK button.
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Note: Chrome must have IE Tab and Silverlight installed, and must be set to always allow pop-ups to run CTI Navigator Web (as described above).

CTI Navigator as Home Page

Cti Windows

For a simple solution, set the web address to CTI Navigator Web II or CTI Navigator Web for your MLS as the Home Page (or Startup Page) for your preferred plug-in compatible browser.

Internet Explorer Home Page

  1. Open Internet Explorer:
    • type IE in the Windows Search box, and select 'Internet Explorer Desktop app'; or
    • open Microsoft Edge browser , click 'More Actions' (3 dot icon ), and select 'Open with Internet Explorer'.
  2. Enter the web address to CTI Navigator for your MLS
  3. Click IE's Tools or Gear icon
  4. Select Internet Options
  5. Click the 'Use Current' button', then OK.

Firefox Home Page

  1. Open Firefox
  2. Enter the web address to CTI Navigator for your MLS
  3. Click Firefox's 'Open Menu' icon
  4. Click Options
  5. Under General, verify or enter the Address beside Home Page and click 'Use Current Pages' button
  6. Close the Options tab.

Chrome Startup and/or Home Page

In Chrome the Startup page and Home page are not the same unless you set them to be the same. The Startup page appears when you first launch Chrome whereas the Home Page appears when you click the Home icon.

Set Startup and/or Home Page in Chrome

  1. Open Chrome
  2. Enter the web address to CTI Navigator for your MLS running in IE Tab
  3. Click Chrome's Menu icon
  4. Select Settings
  5. Beneath 'On Startup'
    • Select open a specific page or pages
    • click 'Set Pages'
    • Click 'Use Current Pages' button if the address is correct, or enter the correct address beside 'Add a new page'
  6. Beneath Appearance on the Settings screen, check 'Show Home Page'
  7. If the address is not correct,
    • click 'Change'
    • enter the correct address
    • click OK.

CTI Navigator Desktop

To install CTI Navigator Desktop in Windows 10, click on 'Download, Install or Access CTI Navigator..' to open http://www.ctimls.com/Support/KB/How To/Download.htm#Install Program Index in your Internet browser, and follow the same installation steps as for all other current versions of Windows:

  • Save the setup file on your computer, then run it locally (not over the Internet).
  • Installation will automatically add a shortcut icon onto your Windows 10 desktop.

To email from Navigator Desktop you need to install a desktop email app. See Desktop Email below.

NET Framework note: If you encounter a '.NET Framework' issue during installation or use of Navigator Desktop, you may need to activate this Windows feature as follows:

  1. Right-click on the Windows Start Menu icon
  2. Select Programs and Features (at the top of the menu)
  3. Click 'Turn Windows Features On or Off'
  4. Verify that '.NET Framework 3.5 (includes .NET 2.0 and 3.0)' is turned On (displays ).
    • If already On, skip to step 8 below to download and run the setup file for CTI Navigator Desktop.
    • If not On, click on the check box (so it displays ) in front of '.NET Framework 3.5 (includes .NET 2.0 and 3.0)'.
      • Note: You do not need to check either of the 'Windows Communication Foundation' features under the '.NET Framework 3.5..'
  5. Click the OK button at the bottom of the Windows Features dialog box, and Close the Control Panel
  6. Select 'Download File from Windows Update' and select 'Yes' to install
  7. After the .NET files finish downloading and installing, re-start Windows when prompted.

Desktop Email

To email from a desktop app (such as CTI Navigator Desktop) in Windows10, either install and configure a desktop email app (such as Windows Live Mail, Mozilla Thunderbird, Opera Mail, or Office Outlook) and set it as the default email program for Windows 10; or install a Windows Desktop Mapi to Webmail utility such as Affixaand set it as the default email program for Windows. (Click here for instructions to install a free-for-personal-use Desktop version of Affixa.)

Microsoft's 'Mail' app built into Windows 10 is not a MAPI-enabled program so it will not interface with other desktop apps (such as CTI Navigator Desktop) to send email they encoded. (For information about Windows email programs, see 'Setup and Use Email Service to Send MLS Information' in the related articles at the end of this web page.)

Windows 10 General Usage

Cti Navigator Desktop

According to Microsoft, if you upgrade from Windows 7 or 8.1, most of your Windows settings, personal files and apps will transfer into Windows 10. Also, many of the general usage features in Windows 10 are the same as, or very similar to, those in Windows 7 and 8.1 Desktop.

Use Menus

Right-click on the Windows Start Menu icon to display frequently used shortcuts within Windows such as Apps & Features, System, Task Manager, File Explorer, Search, and Shut Down.

(click on image to enlarge)

Left-click on the Windows Start Menu icon to display a customizable screen of your most used apps, and to open File Explorer, Settings, Power, or a list of All Apps.

(click on image to enlarge)

Display Hidden Folders

To display Hidden folders, such as 'Program Data' on your Local Disk (C:) where MLS photos and customized items are typically saved by CTI Navigator Desktop:

  1. Open File Explorer (click in the Windows Menu or on the yellow folder icon on the Windows Task Bar)
  2. Click the View tab in the top menu of File Explorer
  3. In the Show/hide section on the right, check 'Hidden Items'.
  4. Refresh the screen (click the F5 key on your keyboard).

If the above items are not visible:

  1. Click the View tab in the top menu of File Explorer
  2. Click the Options icon on the right under the View tab
  3. Select 'Change Folder and Search Options' in the drop-down list of Options
  4. Click the View tab (in the middle) on the 'Folder Options' screen and
    (click on image to enlarge)
    • Check 'Display the full path in the title bar'
    • Select 'Show hidden files, folders, and drives'
    • Un-check 'Hide extension for known file types'
  5. Click OK to save and close the Folder Options screen.
  6. Refresh the screen (click the F5 key on your keyboard).

Get Help in Windows 10or or

Type a keyword or question in the Search box (see images above without and with Cortana activated) beside the Windows menu icon (typically in the toolbar at the bottom of the screen) to find information inside your computer, from Microsoft, or on the web.

Open Windows Control Panel

To open the Control Panel in Windows 10, click in the Search box, Cortana, or search icon beside the Windows menu icon in the bottom toolbar, type 'Control Panel', and select 'Control Panel Desktop App' in the search results. This will open an 'Adjust your computer's settings' screen. To display a complete list of all these settings alphabetically (which is often easier to use, click beside 'View by' at the top right corner of the screen and select 'Large icons' (or 'Small icons' to display the list on a small screen).

Set Default Programs or Program Access in Windows 10

To set or change a default program (such as from the Mail app or Microsoft Edge browser) to a different program you installed in Windows 10 (such as Windows Live Mail or Firefox browser):

  1. Right-click on the Windows Start Menu icon and selectApps & Features
  2. Select 'Default apps'
  3. Left-click on the desired program from the drop down list.

To customize program access (such as to block Microsoft Outlook from interfering with your preferred default email program):

  1. Right-click on the Windows Start Menu icon , select Control Panel, then select Default Programs
  2. Select 'Set Program Access and computer defaults'
  3. Select Custom and click the downward pointing chevron symbols button on the right. This will open a list for setting default configurations.
  4. Select 'Choose a default e-mail program'
  5. Select any other installed e-mail program listed
  6. Check 'Enable access to this program'
  7. Option: it is not normally necessary, but under Microsoft Office Outlook you also may uncheck 'Enable access to this program'. Otherwise, if you do not intend to use Outlook, you may prefer to un-install the Outlook component of Office to prevent future changes to your default email settings by Office updates. (To uninstall, see add, remove or repair a program below.)
  8. Click OK.

Free Upgrade of Windows 7, 8 and 8.1 to Windows 10

Microsoft's offer of a free upgrade from Windows 7 or 8 (but not Vista or XP) to Windows 10 ended July 29, 2016 (unless you use Assistive Technologies - click here for information) .

To postpone installing your free upgrade, you must download the Windows 10 upgrade for your version of Windows onto a USB or DVD (4GB minimum) using Microsoft's Media Creation Tool (before the free upgrade deadline). See Microsoft's instructions at https://www.microsoft.com/en-us/software-download/windows10/ .

Undo Windows 10 Upgrade

You can return to the version of Windows from which you upgraded within the first 30 days after you upgrade as follows:

  1. Left-click on the Windows Start Menu icon and select Settings
  2. Click on the 'Update & Security' icon
  3. Select Recovery
  4. Select 'Go back to Windows 8.1' or 'Go back to Windows 7' as appropriate and then click the 'Get Started' button
  5. Answer Microsoft's prompts and read its warnings.

Note that some programs, program icons, links or files may be missing or not functional and may need to be reinstalled or re-created.

Related Articles and Internet Links:

  • Firefox Internet browser download (by Mozilla)
  • Fix Windows 10 Start Menu Problems (troubleshooting tool by Microsoft)
  • How To Change Default Browser in Windows 10 (video by Mozilla)
  • IE Tab extension for Chrome or for Firefox - click here for instructions
  • Opera Mail
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  • Windows 10 Features (by Microsoft)
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    • Assistive Technologies users get extended upgrade time (by Microsoft)
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  • Windows 10 Tutorials:
    • Extensive, Searchable Windows 10 forum, tutorials, tips & guides (over 350)
    • Get Started with Windows 10 (by Microsoft)
    • Windows 10 basics Tutorials (by GCF LearnFree.org)
  • Windows 10 Anniversary Update Aug. 2, 2016
    • Windows 10 Anniversary Update New Features (by Microsoft)

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rev.11.15.2017

TAPI Compliant Telephony Device

The Hi-Phone Desktop product family is a CTI TAPI compliant USB / RS232 hardware ( external telephony card device ) and software platforms, featuring a complete telephony card functionality, and supported by a wide variety of well documented integration tools for most programming languages

The Way2call Hi-Phone is a USB Telephony Device (Board), telephony card device, and replaces a USB voice modem, or TAPI modem in voice Telephony applications for better performance and additional telephony features

Connect your PC to a Telephone Line / Handset / Headset.
Develop your telephony applications using C, C++, VB, .NET, Delphi, Java and more.
Easy telephony API and fast integration with sample source codes.

Hi-Phone Maestro, external Telephony Card / Board Device Sample Setup Scenario

  1. Make sure that an analog phone and analog line are used.
  2. (A) - (D) Line 1 - Line 4
  3. (E) Business Phone System
  4. (F) (Optional ) Connect with telephony headset
  5. (G) Connect with PC via USB
  6. (H) Power Adapter
  7. No PCI or PCI Express Slots required, but USB

*In some countries (e.g. U.K., Germany), and external adapter for the phone and line might be required. Please check whether your local telephony connection standards default to the U.S.

Way2Calls Hi-Phone telephony device product family are External telephony card / telephony board device using USB / RS232 for Plug and Play CTI (Computer Telephony Integration) solutions. Any software application or web page integrating Hi-Phone telephony devices, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress Detection, Caller ID etc as you are using PCI / PCIe telephony card.

The Hi-Phone telephony devices family offer Integration SDK (Software Development Kit) for software developers with a variety of Simple, Fast and Easy Integration Proprietary API (Application Programming Interfaces) as well as standard API. This allows developers focus on their application instead of dealing with detailed telephony issues, using their favorite Programming Language. The SDK, Currently available for Microsoft Windows 2000/2008/XP/7, supports major industry standard programming languages including C, C++, Visual Basic, .NET (VC++, VB, C#, J#, etc.), Delphi, Java and any other language which can use Win32 API or ActiveX

Way2call and Hi-Phone are registered trademarks of Way2call Communications

Telephony Card Device Product Family Highlights

High Compatibility

Seamless integration with all TAPI applications. Telephony hardware for TAPI, IVR,Internet VoIP (Voice Over IP) Converged with Analog Telephone Line, PBXs and more. Compatible with Windows 8/8.1/7 and Windows Server 2012/2012R2/2008/2008R2 32/64bit

Open Architecture

Easy integration with software applications, at any level

Modular Solution

From a single line to any number of multiple lines

Cost Effective

Cti Desktop
The Hi-Phone product family ranges from low cost to heavy duty, depending on your application needs

Plug and Play Telephony

Plug and Play External Telephony Card Device. Way2call Hi-Phone Desktop telephony devices are external telephony card device without the limitation of PCI / PCIe slots on your motherboard. Just plug and play.

External USB telephony board device, voice modem

It can be used as USB voice modem to replace your, PCI telephony card, PCIe telephony card, full duplex telephony Modem and voice Modem for business phone system, interactive voice response system or PBX system.

Developer Resource

Develop your telephony applications using C, C++, VB, .NET, Delphi, Java and more. Easy telephony API and fast integration with sample source codes.

Community Forum

Online community forum for development and utilization discussion of Way2call telephony devices

Applications Using Way2call Telephony Card / Board Device Hardware

  • Windows 10 Compatible TAPI
  • Call Center agent
  • Personal Telephony center with PIM application
  • Inbound and outbound calling
  • Call Recording
  • Voice Mail
  • IVR (Interactive Voice Response)
  • Caller ID display and Caller ID on call waiting
  • Automated calls
  • Home Automation
  • Queue calls
  • Telemarketing
  • Central Office subscriber functionality control
  • Internet VoIP (Voice Over IP) Converged with Analog Telephone Line
  • TAPI PC Answering System/Machine Automation
  • Way2call Hi-Phone products family comparison chart
  • and more..